Knowledge base
Approvals during agent runs
When agents pause for human approval and how to approve or reject.
Team and Scale plans support approval gates before sensitive tool execution — outbound email, high-volume API calls, billing actions, and configurable custom rules.
Approval flow
- Agent reaches a gated tool and marks the run as awaiting approval.
- Approvers see the pending action in chat and Settings → Approvals.
- Approve to continue execution; reject to stop with an explanation to the agent.
- Audit log records who approved and when.